Macy's Серьги-гвоздики Amethyst (1-9/10 ct. t.w.) в стерлинговом серебре

We purchased these earrings as a birthday gift for my granddaughter. After a couple of days of wear, one of the amethyst’s inexplicably fell out of the fitting. Additionally, the earring back is poorly made. The edge of the metal is sharp, and cut up the back of my granddaughter’s ear, causing inflammation. It was alarming to see the damage. Macy’s needs to consider pulling this product from their offerings to prevent others from experiencing the same. Very disappointed in the quality of this item.