1.0
subpar customer service
0 stars on this. I ordered about a week ago at a time where there was an estimated shipping date of 3 days. Just yesterday I received an email from Macys saying the item is backordered with no known future ship date. I was given the option to cancel, but can't do this online. Now, I have to waste time calling to connect with someone I had trouble understanding and didnt seem to understand me very well. My item may or may not be cancelled, our connection seemed to have dropped. I paid for part of the order with a gift card that I threw out after using it.
24.03.2024
