National Tree Company Ель Fraser Fir

lights in middle don't work and no one has gotten back to me

I never thought we would get an artificial tree but I'm glad we finally did. This tree is very realistic and so much easier than dealing with a real one.

Very poor quality. The plug doesn't even fit into the socket.

Beautiful tree, no regrets

Just put this tree up and I love it! It is so bright and full. It looks real! This is my second National Tree company tree, the first I had for 20 years. I hope this one lasts as long!

The tree is lovely, but there are several sections of lights don't work.

O' Christmas tree why did I wait so long to buy you. It does require a lot of floofing of the branches but then it is nice and full. The lights are perfectly situated and there are lots of them. No regrets on this purchase. I'm looking forward to many years of not watering my tree that can stay up for a long time.

I know it’s early but I didn’t want to wait to see it. A friend helped me get it set up and shaped tge branches. What a gorgeous tree. The branches are beautiful. It’s a Frazier Fur and so very full. Absolutely the best made tree I’ve owned!

Tried two trees so far. A third is or might be on the way. Both were beautiful when set up -- no issue there. Both of the first two had portions of each section that failed to light. Replaced those trees. Hoping we are luckier with the third, but that hasn't arrived yet. One very good word of advise: Do NOT bother emailing this company even for small questions. You will hear nothing from them, even after several attempts.

We received our tree today and easily assembled the stand and 3 sections. However, when we plugged it in we learned that 2 sections of lights are already defective. We followed the instructions in the box and changed out the bulbs we assumed were the problem (the first unlit bulbs connected to a lighted portion) and it did not fix the problem. If these were not the culprit, we have no idea how to determine which ones were. We unplugged the tree per the instructions in the box to prevent further damage to the other lights. I plugged it in again later to try to further troubleshoot and a 3rd section of lights did went out.In regards to the branches, if you are coming from an artificial tree family and are used to the older technology of plastic-y shreds twisted into a wire to create the branches, by comparison you will think this tree looks nicer and fuller. If you are coming from a real tree family that is looking for convenience while retaining realism, you will be disappointed. I did not realize that only the tips of the branches would have the "real feel" effect, while all others are the same fake plastic-y paper shredded looking branches. No amount of fluffing and arranging I have done has resulted in the level of fullness represented in the photos here. The center pole is still fully visible.