Britax Willow Brook Travel System

I regret buying this travel system because I can't re.ove the car seat from its base and need my husband to each time. It gets stuck every trip and requires brute force to remove. This is a known issue with this car seat, I would recommend any other.

This is the first car seat I’ve had to purchase as a first time mom. It was recommended because of the safety features. I have not had a great experience so far. The car seat chronically gets stuck in the base. I see other people have had this issue and left reviews *the reviews that didn’t receive an incentive* The customer care team members I’ve spoken with have all been polite but this have not been resolved and I haven’t gotten responses to emails or phones calls. This car seat has only ADDED to my stress as a first time mom so NO, I would not recommended it.

I have had nothing just problems with this system. The car seat sticks to the base (in both cars), the foam on the handle has ripped with normal use in only 2 months, the handle on the car seat seems to stick when trying to move it, it just seems to have been made cheaper then other Britax systems I have had. On top of everything, the metal of the stroller when folded up ripped a hole in the back seat on my car when putting it in my car and on top of all of this, Britax hasn’t responded to any of my submissions for warranty issues. It has been crickets from them for almost a month. I try to call but only option is to leave a message as the phone will disconnect if I stay on hold.

We had a Britax Travel System for our first 4yr ago, the endeavors and bfree stroller, it was such good quality along with the Marathon we got once our first needed a convertible we went with this brand again. The infant seat continually gets stuck in the base, and now it won’t click in properly, we have to push it down so hard to get it to lock in. The stroller is extremely wobbly too! We are very disappointed in the quality of the new products, hopefully we just got a bad set! I will say I love the fabric on the new seats vs the old! We have 4 Britax seats now, 2 marathons, Willow and a Grow with you! Just very disappointed in this travel system.

Gets jammed continuously at the base it is a workout trying to get my baby out of it with the car seat, it’s concerning because if there were emergency I would need to go through and unbuckle when I should just be able to click him and go. I HATE this car seat

I bought this travel system after extensive research and comparison with other high quality brands. We absolutely love it. Have only been using it for four months. However, the carseat continuously gets stuck in the base. I will spend 5 or more minutes trying to get my baby out of the car. This is not okay with me. If there was an emergency and we needed to exit the vehicle immediately (fire) then my baby is stuck until I can either get it to unlatch, or unbuckle and remove my baby from the carseat completely. If she falls asleep in the car I now have to wake her up trying to get her out. For the price I paid for the product, this should not be an issue.

I waited a few months because I wanted to leave a genuine review. The travel system is convenient and super easy to use. The stroller is perfect and very simple to fold down and up. The car seat in comparison to our other seems to be more crammed. It is quite heavy (also in comparison to our other car seat) and our baby gets VERY hot sitting in it. I often have a hard time clicking it out of the base because it gets stuck. The base is easy to install. Overall I would not purchase this again, as other car seats also have travel systems and the car seat to this one is just a hard no for me.

[This review was collected as part of a promotion.] I got the Britax Willow Brook Travel System. This is the perfect all in one stroller combo. Very easy to set up and durable. Lightweight and easy to travel with. Love the forward and rear facing options, love that you can just bring the frame and use the car seat which cuts down on trunk space being used for sure. It seems very sturdy and is easy to maneuver. Easy to swap out car seat or pram in either direction. Handle is comfortable and a good height . Plenty of storage! Easy to fold! Car seat is easy to install and very straightforward so instructions aren’t really needed there. I highly recommended to any mom or dad to be makes a great baby shower gift.

[This review was collected as part of a promotion.] This works great and i highly recommend!! I love the colors it comes in too!! This is perfect for a first time or returning mother!! I am so happy I purchased!! I am purchasing another one to gift to a friend who is having a baby!!

[This review was collected as part of a promotion.] I loved this stroller set, it's very comfortable, it's easy to put it together, it's safe for my baby, take it there. The car set is very suitable for my 4-month-old baby. I feel safe having it there. It is a seat that I can trust because I know that my baby will be protected with the seat belt. It is easy to fasten and unfasten it. The stroller is easy to assemble, its tires are medium size, it is not as heavy as other cars and it is very easy to fit, it fits in all types of cars and is very comfortable. I totally recommend it moms, you will not regret it, it is totally safe for our babies.