Ordered a Medium received a large. Had to take time out of my day to return it to the store. Was told to order it again that it was a simple mistake. The same exact thing happened again! Had to take time out of my day for the second time to call customer service. Spoke to Juan. I was told that the upc code must be incorrect that the best he could do was send a message to hats.com and that I should wait a month for it to be corrected and hope it was fixed and then take the gamble again to reorder it. Unbelievable. Why are you even in business if a customer can't call to have their issue resolved on the phone right then and there. I am beyond upset. I deserve to be compensated for all of the time that I've had to spend trying to resolve this matter. If I am not then Macy's is telling me that they do not care about their customers at all.
The Washed Cotton Bucket from Kangol is made using lightweight cotton that is great for the spring and summer seasons. Its clean look and classic shape make it a versatile hat that works for different kinds of outfits. The cross hatching in the embroidery adds definition to the kangaroo logo.
Size: Small
International delivery
Shipping calculated at checkout
Returns & exchanges
Within 30 days of delivery
The Washed Cotton Bucket from Kangol is made using lightweight cotton that is great for the spring and summer seasons. Its clean look and classic shape make it a versatile hat that works for different kinds of outfits. The cross hatching in the embroidery adds definition to the kangaroo logo.
- SKU
- 4-18729427
- Brand
- Kangol
- Category
- mens / accessories / hats-caps
- Variants
- 3
Customer reviews
You sent the wrong size. You were supposed to send me a shipping label which I haven't received yet . A simple exchange for the right size would have been my best option. But it wasn't offered. Please send the shipping label so I may return the hat .
I haven’t received any hats yet
I ordered xl and was sent XXL. apparently everyone else getting wrong size also. my polo bucket hats were perfect but kangol is wrong size
This would be my 3rd return on this product. Every size I order I’m sent the size above it. Ex order “L” sent “XL”. Who ever is responsible for packing should send the correct size.
They sent me the wrong size, I sent it back, they received it back and I'm still waiting for a refund. This will be my last transaction with MACYS!
