Index S2 Smart Scale

I returned it due to the lack of a 2.5 WiFi. My provider is xfinity and they don’t offer 2.5. Garmin needs to fix this because otherwise I think it’s a great product!

Is it good scale to manage my progress and companied all thought together

Having trouble getting the scale to sync with my phone

I share it with 2 people at home I have to reset it every single morning after someone else uses it because it can’t tell the difference between users. I weigh myself and it gives me a weight and different user. I reset it and it gives me my weight and user ID. How is the weight different 30 seconds apart?

The scale measures and chronicles all critical weight and body content. It syncs really well with the Garmin. App. Absolutely love it. That being said added other users has not been simple.

I bought this expensive “smart” scale, only to find out that it connects only to a 2.4 GHz Wi-Fi network. Modern routers use both 2.4 GHz and 5 GHz. Many combine them into one network and Index S2 has trouble connecting to this setup. I should not have to buy additional networking equipment just to connect a smart scale to my home Wi-Fi. For a product at this price, I expected much better Wi-Fi compatibility. Very disappointing. It feels like a waste of money.

I like my scale a lot. I knocked off one star because it can be very finicky when linking to a phone which can be frustrating. Otherwise, it's great and I love how it links with Garmin Connect so all of my info is in one place.

I haven't had this scale even a year yet, and it's worthless. Right out of the box I had connectivity issues, but somehow got it to work. Well I went on vacation for 2 wks, came back, it said that it hadn't synced since 2 days before I left...and no matter how I try...and I've tried every trick A.I. has advised me on...I can't get it to hold the wifi, even on 2.4 mhz, or even recognize me now, and I'm the only user. I'm going to call them and either get a replacement (although I don't think that will matter) or some kind of compensation. 200 dollar paperweight!!

I spent 4 hours attempting to get the scale to connect to my home Wi-Fi. Very disappointing experience as I have had 3 garmin watches and the original garmin scale. I love garmin and always recommend to family and friends. Unfortunately, this product was a disappointment. I ended up returning the product.

Once I got it working its been great! Be warned that it might take a few minutes while the computer/scale makes any updates. The directions mention this but there's no messaging on the unit while the update is actually happening.