Lenox Tuscany Classics Grand Bordeaux, Set of 4

One of the glasses arrived broken.

Macy's shipped the wrong product. So my review is for Macy's, not the glasses. Disappointing.

I ordered two sets of these as Christmas presents (we own the same glasses and love them)! The boxes were shipped inside a cardboard box with zero protection around the individual wine glasses. The moment I picked up the shipping box from our porch, all I could hear was shattered glass inside. SO DISAPPOINTING! I now see many other reviewers with the same issue. Do better, Lenox! These were shipped from the manufacturer directly, according to the label. 2 stars because I love the glasses, but not if they are broken in a million pieces. :(

good

Ordered wine glasses on Nov.30 said they would arrive 5-6 business days it’s been 6 days and still processing .May need to change your shipping time line ,especially the order by Dec.21 and receive by Christmas Day.

Every wine glass was cracked or shattered AND the package was delivered open!

The Lenox "crystal" wine glasses that I ordered were meant to replace and match the existing wine glasses from Lenox I already have. What I was sent was made in china "crystal" vs made in Slovakia quality crystal. The weight, shape, and quality of "crystal" didn't match at all. I realize this isn't Macy's fault, but better labeling on your website would be much appreciated and would have avoided my return and this review. Signed a frustrated shopper.

Never received the glasses and had a hard time getting a refund

Arrived broken due to poor packing. Not 1 glass was in tack!

Beautiful product, shipped in mfg carton- not designed for transport on its side but miraculously unbroken (feet were touching). Small inclusion in one of the glasses- little shy on th quality assurance. Not bad enough to send back but noticeable.