Delsey Paris Chatelet Air 2.0 15" Totepack

Perfectly design and super elegant. Just the right size and all the compartments and pockets are designed just as you would want them. Love it.

Very cute and fashionable backpack that complimented my other Delsey pieces very well. A decent amount of inside storage. However the make and mind behind this concept was not executed very well. The bag's opening (zipper) is vey stiff and difficult to unzip. What is even worse is attempting to zip the bag. It was so cumbersome that I dreaded zipping it for the next go round. 1 out of 10. I do not recommend purchasing this model. I will be returning this bag at my earliest convenience.

I have been a Delsey fan for years. I have even given a set to my daughter-in-law one year for Christmas. I love the pink Chatelet series, and have been stopped by other travelers at train stations and airports, asking me where I got it. Usually it’s a husband saying something like ‘where did you get that? My wife would love it and I want to get it for her.’ travels well, the wheels are smooth rolling, and so easily ‘stuffed under the bed’ on cruise ships. Even when the airline crushed the corner of a bag and I lost the entire wheel assembly several years ago, support was responsive to help me with a temp fix to get home and get a replacement. Going to Paris in the fall and was hoping to even get a tour of the factory, but alas, it is not offered.

[This review was collected as part of a promotion.] Like the construction, color and style. Good size for carrying laptop. Price at sale is a good value.

The pink color is beautiful. It’s a backpack with an appropriate size for a petite woman, and it has many compartments. It also includes a pocket that allows you to store your cellphone and even your car keys, blocking signals to prevent hackers from stealing your data. I’m very happy with my purchase.

I was looking for a new lunch bag that was easy to carry and this works out perfect. It is lightly padded with firm but soft sides that allow it to stand on its own. The top opens wide for my glass food containers and the backpack straps make it easy to carry.

Matches rest of Delsey set perfectly. Smaller backpack making it great for plane personal item. Fits pair of flats, 3-1-1 bag, and spare outfit inside along with laptop and/or tablet. Outside pockets don’t stretch so it fits a water bottle if the backpack isn’t stuffed. Only one outside pocket that is maybe a third of the height of the backpack. Hinged opening at top is great for easy packing and access.

This review is about Macy’s as a store, not the product. In all my years of shopping, Macy’s has been the worst retailer I’ve ever dealt with. Their customer service training appears to be severely lacking in genuine customer care, yet remarkably polished when it comes to being evasive and very deceptive. I reached out repeatedly, only to be told the matter was handled when it clearly wasn’t.

Love my new Chatelet backpack. Beautiful color, and I love the wide mouth so I can easily get to things

[This review was collected as part of a promotion.] Loving this bag so far. It matches my carry on roller perfectly and fits my laptop. I also like the top handles so it feels more like a handbag. Nice to not have to travel with a suitcase, laptop bag, and purse.