Nestl Elegant Velvet Removeable Cover 2-Pack Decorative Pillows, 24" x 24"

Forgot Burgundy Pillow Covers in my order. Received only the pillow inserts

Ordered a smaller size and the inserts arrived with the covers. The listed descriptions are the same. "• Complete Set – Includes two plush throw pillow inserts and two soft velvet pillow covers with hidden zippers for a seamless, elegant look." Trying to get customer support to assist.

The Macy's online description for these pillows states this: • Complete Set – Includes two plush throw pillow inserts and two soft velvet pillow covers with hidden zippers for a seamless, elegant look. The order I received DID NOT include the pillow inserts - only the pillow covers. I contacted Macy's and was told that the missing pillow inserts were a mistake and a replacement shipment would be sent to include both the pillow inserts and the pillow covers. The replacement shipment arrived a few days later and also was missing the pillow inserts and contained only pillow covers. I contacted Macy's again and was told that the description on the website was wrong - that only pillow covers were included, not pillow inserts. I gave up and returned the pillow covers to Macy's. I'm still waiting on a refund.

I ordered what was described as sage green pillows covers but the green was actually a really dark green. I thought of returning them but I decided to keep to use at Christmas. Unfortunately, I need to order another set of pillows and covers to use now. The description needs to be accurate and look like the pictures.

These pillows are just what I was looking for. I wish they were a bit darker but they really look nice and I can use them on my bed

Horrible quality. MOST disappointed! The brown is an off color. VERY disappointed in Macy's.....

So glad I purchased these! They are so soft and the color is great. I washed them before putting them on to get the extra fuzz off and I was amazed at how great they looked after the wash. Depending on the insert you might want to go another inch or two up. I bought the 24” case and a 26” pillow and it’s a little loose

The package was opened and some of the pillows were dirty

Colors are not correct. I ordered the sage green and it’s emerald green and ocean blue is a dark teal color.

I love these soft and fluffy pillows, and at a deep discount, they are budget friendly and help make our old sofa a lot more comfortable!