1.0
Wrong color shipped
I wanted an extra 2 weeks for the shoe and the wrong color was shipped.
1/11/2026
The Kenneth Cole Reaction Javon low-top sneaker helps refine your off-duty style with a streamlined design and a cushioned insoles.
Design: Black
Size: Choose a size
International delivery
Shipping calculated at checkout
Returns & exchanges
Within 30 days of delivery
The Kenneth Cole Reaction Javon low-top sneaker helps refine your off-duty style with a streamlined design and a cushioned insoles.
- SKU
- 4-23375637
- Brand
- Kenneth Cole Reaction
- Category
- mens / shoes / sneakers
- Variants
- 38
Customer reviews
1.0
Order issues
I received the sneakers but I ordered these online and noticed that the color changed in my purchase history a week later. I ordered walnut but now I received cognac. I don’t suggest ordering since Macy’s employees can’t send the right color.
1/6/2026
1.0
Great shoe…wrong color shipped!
As others also stated, the wrong color was shipped. Ordered Cognac, got some putty color. Now I have to return! They are a nice shoe… just wrong color! Buyer beware.. it wasn’t a one time fluke
12/24/2025
1.0
Macy’s online shopping and cust service is AWFUL!!
Absolutely AWFUL experience. Cannot even rate the product bc Macy’s shipping and customer service is the WORST I have ever experienced. I NEVET EVEN GOT THE PRODUCT!! Absolutely horrible. They sent the completely wrong product not once, but two times - two different WRONG products. What was supposed to be an easy gift idea turned into multiple trips to long lines UPS stores to send back things I never ordered…and ultimately customer service told me not to even re-order a third time bc it’ll “probably be wrong again”!!! And…you cannot buy the item in stores!!!! Whaaat? Incredible. The worst purchasing and customer service experience of my entire life.
12/19/2025
1.0
Rev
After all this waiting you guys sent me the wrong color.
12/16/2025
1.0
Wrong color sent.
I ordered Walnut color and Cognac was sent. Macy's delivery and customer service has declined each year for the past several years, perhaps post-covid.
11/25/2025
1.0
wrong color
garbage I was sent the wrong color
11/20/2025
