World Tech Toys Happy Paws Working Faucet 22-Piece Pet Grooming Playset, Ages 3+

I am very disappointed with the shipping time frame and the product I received. First of all, when I purchased it, the advertisement stated that the item would arrive in time for Christmas. However, the shipping information remained the same for several days. When I called customer service, they couldn’t provide any information beyond what I could see regarding the status of the order. They told me that I couldn’t cancel my order and suggested I simply return it once it arrived, which was not what I wanted to hear. Finally, when the tracking showed movement, I picked it up and, after opening it on Christmas Eve, discovered that there was the plush dog for the “dog parlor” was missing. That's the main item for the toy!! Since it was already assembled, I can’t return it now. This has been a frustrating experience, and I've learned my lesson: I won’t be buying gifts from Macy's anymore.

I’m not sure why I’m being asked to review a product that I still have not received. I ordered it a little over a week ago and it has yet to be delivered.