Diamond (1/10 ct. t.w.) Initial Pendant Necklace in 10k Gold, 16" + 2" extender

Annie was the best helpful customer service attendant I have ever had ..she helped me get my girlfriend necklace from Bellevue square mall macys .she went above and beyond to get me taken care of.will definitely shop here again.

I’ve had this necklace for a little while. Received it as a few Christmases ago back in 2022 and I’ve had no complaints. I love the shine of the initial, no stones have fallen out. I am a thicker woman so I was worried about the chain itself but it actually fit The chain that it came with did not break, however I did switch it out to a different chain just because of preference. But overall I love it!

Ordered a necklace online thru Macy's during black Friday deals Nov 28th. I've been checking to see when it's supposed to deliver (Xmas is in a week) because it said it was delivering 12/12 (today's 12/17). Just used online chat and was told that "I so sorry to inform you that the item is unavailable so that the refund has been processed. Mohammed Z • 5:01 PM So when was someone going to tell me? Now I have to find an Xmas present in time to ship with other Xmas presents. Just poor customer service - no communication - the only reason I found out was because I had to follow up. I'll never use Macys again. Couldnt leave 0 stars..lowest I could leave was 1 star rating.

Order said it would get here and it hasn't shown up or says it hasn't even shipped left

Telling me to review the product and i still dont have it. Purchased Nov 19th said said it shipped Nov 21st and i still have not received it. How am i supposed to review i was supposed to have by now and still dont

Too small looks bigger in the picture

I ordered this initial two weeks ago and haven’t received it. Can’t get a logical answer, why not.

Although the actual pendant is nice the chain that comes with it is not the one pictured. It's a much thinner and cheaper chain.

Picture misleading

Necklace is beautiful but I didn't receive extended