I am not satisfied with this machine. i was excited to make my first latte with this machine, but unfortunately, the experience was very disappointing. the machine grinds far too much coffee, and it creates a considerable mess. water leaks into the drip tray. the machine is way to messy. i would like to return the machine for a full refund. please proivde instructions for completing the return.
KitchenAid Semi Automatic Espresso Machine with Burr Grinder, KES6551
Espresso, Americano, latte, cappuccino and much more. Take your drinks to the next level with this semi-automatic espresso maker from KitchenAid. In built-to-last metal-clad construction, it offers years of reliable bean-to-cup performance. Smart dosing eliminates the guesswork. Model KES6551
International delivery
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Returns & exchanges
Within 30 days of delivery
Espresso, Americano, latte, cappuccino and much more. Take your drinks to the next level with this semi-automatic espresso maker from KitchenAid. In built-to-last metal-clad construction, it offers years of reliable bean-to-cup performance. Smart dosing eliminates the guesswork. Model KES6551
- SKU
- 4-19375876
- Brand
- KitchenAid
- Category
- home / kitchen-dining / kitchen-tools / small-kitchen-appliances
- Variants
- 1
Customer reviews
I bought this machine to start my journey to make a better coffee. And this machine is very simple to setup and use. With minimal steps we have a great espresso.
[This review was collected as part of a promotion.] I loooovvvee this coffee machine! It's a great all in one machine that is very user friendly and makes coffee that tastes like it's from a premium shop.
I really wanted to believe in this machine but after a week's use I am disappointed - one unacceptable issue and one I may get used to: 1) The tank leaks - the reviews said it, and I didn't want to believe, but it does - a full tank has dripped on my counter twice now, so it is not "user error." Based on other reviews and my experience, this is definitely a design error that KitchenAid should have recalled. 2) Either the pump is not strong enough or the time is not calibrated well, but the double shot is way too short - I tried to customize it to a minimum of 30 seconds, which is a very normal time for this, and it stops too soon, and the coffee volume is minimal. So I have to run it twice, and the second time it seems that the pump "gets tired" and stops. Doesn't feel sturdy for the brand.
[This review was collected as part of a promotion.] Well I’m very impressed with my new coffee machine All I can say that it makes me a beautiful cup of coffee To the start of my day, very easy to use which I love
[This review was collected as part of a promotion.] so far this machine is very good after used .I hope it will going well .Thank
I liked all its features and would have been very happy with the product except that it started leaking water at the water tank connector the very first time I pulled an espresso shot. I then saw on Reddit that many others were experiencing the same issue. It’s apparently an engineering flaw? I immediately returned it to the store I had purchased it and received a full refund. I was very disappointed that it was brand new and already had an issue on day one.
Brand new, water all over the counter, two weeks for replacement water tank
In the beginning, the milk frother worked great, but it is no longer making foam.
There appears to be a serious defect with this product out of the box. We have now had three units sent direct from Kitchenaid Australia and all three immediately leak from the valve between the water tank and the base of the machine. And when I say leak I mean they flood the kitchen counter top within a few minutes. You can google this known issue for further proof. It is frankly outrageous that Kitchenaid continue to sell a defective product. The only thing to their credit is that they let you return the machine. After three machines in a row that have needed to be immediately returned we cannot believe that they continue to sell the product whilst knowing of this fault.