I ordered M width and I got a W width. Customer service representative simply tells you to return the item and will get a refund. If you want replacement, it will be after the returned item is received or it can be processed now by charging you for another item ( even though it is not the customer’s fault that a wrong item was received!). How nice is that? Now a gift will not be gifted in time, you can be paying for two items and will just have to wait for your refund…. Is that how you correct your mistake? At the expense of your customer?
On Footwear Size Guide On box may display "W" to indicate women's sizing. For runners that seek a dependable shoe that allows them to run consistently and confidently, while prioritizing comfort and durability. The On Cloudrunner 3 Wide shoes are an everyday road runner that's engineered for support and dynamic stability. A reimagined bottom unit features a new Cloud shape that's geometrically engineered for optimal support. These low-top shoes are made of an ethylene vinyl acetate insole and a polyester lining. Their lightweight Helion™ superfoam delivers dynamic stability and impact absorption, while an engineered mesh upper offers breathability and support. A plush heel and tongue provide a secure, cushioned fit. If your feet feel good, then you'll go further. Whether you're a beginner or you train four times a week, these lace-up shoes will boost your confidence as a runner. They allow you to maintain your natural running style, whilst providing support through their wide base and asymmetrical heel clip that delivers confident, supported strides. Round toe shape. Rubber outsole offers durability and traction. Imported. Please note that ONLY the Cloud 5 Terry, Cloud 5 and Cloud 5 Waterproof shoes feature an extra pair of conventional laces, along with the easy-entry speedlaces. Measurements: Weight: 1 lb Product measurements were taken using size 7, width M. Please note that measurements may vary by size.
Design: Heather/Marsh
Width: M
Size: Choose a size
International delivery
Shipping calculated at checkout
Returns & exchanges
Within 30 days of delivery
On Footwear Size Guide On box may display "W" to indicate women's sizing. For runners that seek a dependable shoe that allows them to run consistently and confidently, while prioritizing comfort and durability. The On Cloudrunner 3 Wide shoes are an everyday road runner that's engineered for support and dynamic stability. A reimagined bottom unit features a new Cloud shape that's geometrically engineered for optimal support. These low-top shoes are made of an ethylene vinyl acetate insole and a polyester lining. Their lightweight Helion™ superfoam delivers dynamic stability and impact absorption, while an engineered mesh upper offers breathability and support. A plush heel and tongue provide a secure, cushioned fit. If your feet feel good, then you'll go further. Whether you're a beginner or you train four times a week, these lace-up shoes will boost your confidence as a runner. They allow you to maintain your natural running style, whilst providing support through their wide base and asymmetrical heel clip that delivers confident, supported strides. Round toe shape. Rubber outsole offers durability and traction. Imported. Please note that ONLY the Cloud 5 Terry, Cloud 5 and Cloud 5 Waterproof shoes feature an extra pair of conventional laces, along with the easy-entry speedlaces. Measurements: Weight: 1 lb Product measurements were taken using size 7, width M. Please note that measurements may vary by size.
- SKU
- 7-10025085
- Brand
- On
- Category
- womens / shoes / sneakers / running
- Variants
- 179
Customer reviews
I did a review on the same shoe 2 days ago, and i guess I will just have to copy paste the review. I reordered the same shoe hoping to get the correct size, well… it’s the wrong size again!!!! 6 M is NOT 6 W! Strike 2! The only consolation is the CSR i spoke with this time is helpful and courteous and has accountability! Thank you to you!
I have loved Cloud shoes since 2023. On my 4th pair and these fit and feel great for running and walking.
These are great. Look and feel amazing. Happy valentines weekend
I love the Cloudrunner line! I get a new pair every year!
This ON Cloudrunner 3 sneaker fit well and true to its width. I noticed plenty of arch support and a very comfortable, cushioned fit. Would certainly purchase again.
Sturdy shoe. Fits an orthotic. But put pressure on the metatarsals of both feet. Otherwise, really like the shoe. Can't really compare this shoe to other brands due to the cloud technology.
Too narrow across the top of feet at shoelace area. Pain immediately when tried on.
These fit well. I could have used a wider toe box though.
I have always been a Brooks ghost girl, but wanted to give these a try! I love them. So much cushion. Material is nice and comfortable. Give them a try you will love them.