Bissell Crosswave Hydrosteam Plus Vacuum

Very easy yo use. Does a great job. I do all of my floors with it.

We recently installed new tile in our bathroom that has a finely textured surface that's impossible to push or pull a mop over--it was like trying to mop velcro. I purchased this machine in hopes that it would work when nothing else would. I'm happy to report that it works like a dream, glides effortlessly across this tile and doesn't leave it overly wet. I used it on the steam setting with the Bissell Febreze Original Gain formula, and the tile is now clean and the bathroom smells fresh but not perfume-y. Be prepared--using this thing is addictive. I have also used it on my wood floors to remove a years-old coffee stain. Highly recommend!

Excellent quality, does an excellent job of cleaning.

Terrible terrible design. This was bought in December and it’s already giving problems. The machine will not let out liquid and it’s not like it’s a simple design to flush out the pump if there is a problem as to why it’s not pumping out liquid. The steam isn’t working and the thing doesn’t seem to be easy to find what can be the possible issue. It’s been less than 6 months and it’s already not working.

I got this for my brother who has a German Shepard and two sons. I love it so much I’m going to buy one for me and one for my mom.

Just received my crosswave hydrosteam machine last week. I tried the steam feature on my ceramic floors and was impressed with the cleaning it did. I also tried it on one of my hardwood floors as I was a bit skeptical of how the steam clean would actually clean the hardwood. Wow I didn’t realize how dull my floors have been, as they always had a shine before. The suction was great as it didn’t leave the floor wet.

AWFUL. The experience I have had with this CrossWave is upsetting. Bissel replaced it when I told them it leans over and doesn't clean well. They sent me a replacement and it has the same problem. WASTE of my time and money. Sure, it sort of cleans. But it leans over when stored and tips over easily. Additionally, it does not steam clean near walls or cabinets along the edges. UGH. They really should replace this with the newer model.

the suction was great light steam did not leave it too wet but I found it heavy to move around much prefer the Cross wave omni force I have both the Omni force gets five stars the other problem I had was that it did not clean it self out as well as the Omni Force had to wash the roller by hand to get it clean and than wipe everything out really held on to the cat hair inside the machine I would not buy again

My fiancé has been talking about the CrossWave for years. I mostly ignored him, because obviously I know everything. But after too many days with five dogs, a 7-year-old, and a yard that apparently produces unlimited dirt, I finally broke down and ordered one. The box arrived and I opened it immediately, set everything up, filled the tank, and started cleaning. Within seconds I had brown water pooling everywhere. The machine looked like it was just spreading muddy swamp water across my floor. Instead of using my brain to troubleshoot like a rational adult, I spent half the tank of water mentally drafting the most brutal review ever written. I was furious that I had just spent this much money on a machine that seemed designed to spread dirt around as efficiently as possible. Finally, I went back to the instructions. It said the brush might be too wet or there could be a clog. A clog seemed unlikely considering I had owned the machine for about seven minutes, but I pulled the roller out anyway. And there it was — a soaking wet piece of cardboard from the packaging jammed in the brush. I removed it, put everything back together, and tried again. And suddenly the thing worked perfectly. The suction was back and stronger than ever. The steam came pouring out. My floors looked amazing — which is impressive considering my five dogs seem personally committed to keeping the floors muddy. So the CrossWave HydroSteam works great st. No streaking, no leftover water, and not a single muddy paw print. My only criticism is the debris separator. I think the design could be improved. There’s nowhere to set the filter/lid while you’re pulling the separator out, dumping debris in the trash, and then running to the toilet to dump the dirty water. It turns into a slightly chaotic balancing act. I strongly recommend removing the packaging from the machine before using it. (Apparently that step is important.) If your house deals with the same level of chaos that mine does — kids, dogs, mud everywhere — this machine is absolutely worth it. And if it seems like it’s spreading brown water everywhere… check the roller first. Trust me. Unfortunately, my fiancé was right. Please don’t tell him I said that.

Love it though it takes longer than I’d hoped to get that real deep clean on my tiles and grout